If you require more help and information about common PC issues please see our help guides below
This document is intended to help people who need computer support in Devon and who need help to install broadband.
Many people prefer to stay with their existing ISP, others wish to change. For independent, consumer based reports on ISPs go to http://www.thinkbroadband.com/ Click on 'compare broadband' on the left hand side then select broadband providers you wish to compare
Broadband is an 'always on' service which means that your PC could be connected to the internet 24 hours a day. Therefore you must use a firewall to protect against unwanted intrusion.
The following firewall-router costing about £80 from Netgear is recommended:
http://www.netgear.co.uk/home_wireless_adslrouter_54mbps.php
This is a robust, wireless router with an inbuilt firewall, it offers good security and ease of use.
A wireless router offers both kinds of connection. You can directly attach your PC using a cable, OR by using a wireless connection you can move your PC anywhere in the house without worrying about a network cable. You need a wireless NIC - (Network Interface Card). Best of all though, anyone can attach a laptop when they visit. Many PCs can surf the web at the same time and you can still use the phone.
You will need a phone line splitter (also called a DSL filter) (£10) and you might need a NIC (£20) if your PC doesn't have one.. or a wireless NIC (£50).
All IT equipment should be protected by surge protectors, especially the router which is connected to the phone line. A lightening strike or power surge could damage IT equipment.
1. Set-up fee to your ISP - a one off payment of about £50.
2. Monthly rental to your ISP – about £20 for broadband.
3. Component parts:
i. ADSL router with firewall £80
ii. Line splitter £10
iii. NIC £20 (£50 wireless)
iv. Network lead £5
v. Surge Protector £20
Read an independent guide to installing broadband here http://www.thinkbroadband.com/guide/beginners-guide-to-broadband.html