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Guide to Cyber Essentials

Corrina Hunt January 09 2019

Guide to Cyber Essentials

What is Cyber Essentials?Cyber Essentials is a government-backed scheme to help organisations protect themselves against common online threats. They offer cyber security certification to help guard against cyber attacks. In order to acquire this, a system must be proven to meet several security requirements, focussing on firewalls, secure configuration, user access control, malware protection and ...

The impact of poor WiFi on guest reviews

Corrina Hunt November 15 2018

The impact of poor WiFi on guest reviews

At Ponticello, we understand that there is nothing worse than a bad WiFi connection, especially in the hospitality industry. With over 60% of guests saying they would not return to a hotel with poor or no WiFi, it is vital to invest in a reliable public WiFi solution. In this blog, we highlight just how important public WiFi is to hotel success, gaining repeat custom and receiving positive online ...

Five Common Cyber Attacks

Corrina Hunt October 24 2018

Five Common Cyber Attacks

As part of Cyber Security Month, we have highlighted five of the most common cyber-attacks to help you stay safe and vigilant. Criminals and hackers use cyber-attacks to gain data and information from individuals or businesses and there are many ways that these attacks are carried out. This blog will give you a brief explanation about each attack, what to look out for and how to try and prevent them...

Six reasons public WiFi is a vital investment for hotel success

Corrina Hunt September 10 2018

Six reasons public WiFi is a vital investment for hotel success

PonWiFi is perfect for hotels and is available from only £7.50 per month. Here are six reasons that public WiFi is a vital investment for all hoteliers. For more information on the importance of public WiFi in hotels, read our blog 'The impact of poor WiFi on guest reviews', where we highlight just how important public WiFi is to hotel success, gaining repeat custom and receiving positive...

Seven tips for stronger passwords

Corrina Hunt July 13 2018

Seven tips for stronger passwords

Passwords are the first line of defence when it comes to internet security, but we can all be guilty of committing multiple password sins. The most common passwords are often made up of family names, dates of birth and favourite films or bands. While these options are memorable for you, they are also details that a hacker could easily find out.We have come up with seven tips to help you create stronger...

The benefits of outsourcing IT Support

March 07 2018

The benefits of outsourcing IT Support

Making sure your IT system is running smoothly should be a priority for every business. If you aren’t running regular security updates and checks, your computers could be compromised. Knowing these processes are carried out regularly will give you peace of mind, so it’s a good idea to put your trust in a dedicated IT specialist who can take care of it for you. If you’re considering outsourcing...

Top 10 IT Security Tips

Corrina Hunt January 05 2018

Top 10  IT Security Tips

With cyber-attacks on the rise, it is vitally important that we all do everything we can to reduce our risk of becoming a victim and protect ourselves. Here we’ve listed ten simple steps everyone can take to stay safe online:1. Install a trusted firewall/antivirus solutionAntivirus solutions are vital for security but it is important to make sure you are downloading a solution from a trusted source...

PonTel Telephone System

Corrina Hunt October 10 2017

PonTel Telephone System

Following the announcement that BT Open Reach will be switching off its existing traditional telephone lines (PSTN and ISDN) by 2025, businesses are having to look for an alternative telephony solution.Ponticello can help transform the way your business communicates with our PonTel Cloud Telephone System.It's software based, runs on cloud servers and works with Voice over IP to provide a great solution...

Isn't it nice when WiFi just works?

Corrina Hunt September 05 2017

Isn't it nice when WiFi just works?

At a time when the internet is the center of the world, we understand that there’s nothing worse than a bad WiFi connection.  It prevents staff from doing their jobs, it upsets customers and causes guests to complain.That’s why we created Ponticello WiFi.  It’s perfect for hotels, restaurants, pubs and clubs.  In fact, it’s perfect for any venue offering WiFi to the public. &...

Learn from the NHS Cyber Attack

Ponticello May 15 2017

Learn from the NHS Cyber Attack

Ransomware: Five actions to take TODAY to protect your businessA global ransomware attack has infected more than 200,000 computers in 150 countries since Friday. The scale of the attack - which has hit organisations including the NHS - has been described as "unprecedented" by Europol.It's known as Wanna Decryptor or WannaCry and is a variant of the CryptoLocker virus which has been around for years...

How To Best Protect Your Business From Scams & Viruses

April 19 2016

How To Best Protect Your Business From Scams & Viruses

It seems like scammers are always coming up with new ways to get their hands on your money.One of their most dangerous techniques is Crypto Locker – ransomware that locks down all your hard drives until you pay up.A police department in Massachusetts was recently forced to pay the Crypto Locker ransom when they realised they couldn’t break the encryption and they needed the attackers to send them...

How To Manage Your Email Account Using The Dashboard

November 10 2015

This article is for people using Ponticello's email solution and tells you how to manage your account using the dashboard.Advanced Security1. Advanced Security is located within your own portal on the Hosting System.To access this please go to https://manage.cloudplatform1.com.  Use the email address and password that you use to access your Hosted Exchange account via Outlook Anywhere or Outlook...

Advice To TalkTalk Customers Following Cyber Attack

October 23 2015

Officials at TalkTalk have announced that their website came under a 'significant and sustained cyber-attack' on Wednesday.They say there is a chance that data - including names, addresses, dates of birth, bank details and telephone numbers - may have been compromised.It's thought up to four million customers may be affected.A criminal investigation has been launched by the Metropolitan Police...

Police Issue Warning Over Latest Computer Software Scam

October 16 2015

Police in Devon are warning people about the latest scam which has seen some victims conned out of thousands of pounds.It's known as the Microsoft Tech Scam - or Computer Software Service Fraud - and involves call centres cold calling victims claiming to be from legitimate businesses like Microsoft.The caller says that there is an issue with the victim's computer which they offer to fix for a fee....

How To Import And Export Email From Outlook To A PST File

July 27 2015

This is a step by step guide for anybody who wants to export and import email from Outlook to a PST file.To Export:With you email open, click File and this screen will appear: Next, click on Open & Export and you will see this appear:If you click on Import/Export you will see this appear:Next, click Export to a file and then Next and you will see this:Now click Outlook Data File (.pst) and...

Why Your Business Needs System Monitoring

June 15 2015

If you care about your business, and we’re guessing you probably do, then it’s important to ensure you have a robust system monitoring tool in place.We know that a lot of small businesses in Devon don’t necessarily have the time to keep an eye on their IT system – a worrying thought considering how much could be at stake. Server downtime can be a costly experience for many businesses. ...

5 Easy Tips to Help Your Computer Run Faster

February 04 2015

5 Easy Tips to Help Your Computer Run Faster

Is your computer taking a long time to run simple tasks or not working as smoothly as you’d like it to? It’s one of the most common problems you’re likely to encounter and it is hardly surprising when you consider that in the last 10 years, hard disk requirements for computers have increased by over 100 times. Ponticello are specialists in helping you to get the most from your IT systems...

Warning Over BACS Email Scam

January 06 2015

Here at Ponticello we’re advising all our clients to be aware of scam emails containing dangerous attachments.Since mid-December we have seen a large number of infected DOC and XLS attachments in emails.Most recently, infected email is targeted at the finance departments of small and medium sized businesses.A typical email looks like this: Subject:PAYMENT ADVICE 06-JAN-2015.  Content: ...

Heartbleed Bug: A simple guide to staying safe

November 03 2014

Heartbleed Bug: A simple guide to staying safe

If you've read the newspaper, browsed Twitter or simply visited the Internet recently, you will have heard about the Heartbleed bug. It has been described as one of the most serious Internet security stories in the history of the Internet, so here’s a quick run-down to bring you up to speed and keep you safe.What is HeartbleedCertain sites that seek to protect sensitive information use a technology...

Support for XP and Office 2003 has now ended: Your questions answered

October 30 2014

Support for XP and Office 2003 has now ended: Your questions answered

2014 has officially marked the end of support for Windows XP and Microsoft Office 2003. We’ve been receiving a lot of questions asking what this means exactly so we’ve put together a blog answering some of the most frequent questions.What does this mean?Like most software developers, Microsoft sends out regular updates that fix any vulnerabilities or problems with their software and operating...

Why Enterprise Hard Drives Might Not Be Worth the Cost

October 23 2014

Why Enterprise Hard Drives Might Not Be Worth the Cost

An important consideration for many small to medium businesses is how to store and backup their data. There are basically two choices available; consumer hard drives or enterprise hardware. Generally businesses tend to opt for enterprise hardware as this has been developed with company servers in mind. Although these are generally considered more reliable, new research from online storage firm Backblaze...

Support is ending for XP and Office 2003: How it will affect your Business

Peter from Ponticello October 15 2014

Support is ending for XP and Office 2003: How it will affect your Business

 As you may or may not be aware all Microsoft support for Windows XP and Office 2003 will come to an end in April.Due to the age of these products, Microsoft will no longer release updates or security patches and this has implications for businesses using the software …How it could affect your businessSecurity RiskOnce Microsoft stops supporting Windows XP, it could leave your system vulnerable...

Virus watch: Cryptolocker Ransomware targeted at millions of UK Emails

October 09 2014

 The UK Crime agency has issued an alert to businesses regarding the new threat posed by notorious Bitcoin ransomware known as Cryptolocker. If that last line has you screwing up your face in confusion, then fear not, we’re here to tell you exactly what you need to know, what to do if you do find yourselves victim of this cruel malware and how to protect yourself.What is it?Cryptolocker Ransomware...

Advantages of Managed Online Backup

September 29 2014

Advantages of Managed Online Backup

How long can your business function if a server goes down?15 minutes? An hour? Two hours? It is a question you need to ask, but you won’t like the answer. Lost data, expensive downtime…it simply does not bear thinking about. That's why we've written a post communicating the key benefits of a managed online backup service.Managed Backup and Disaster Recovery with our BDR Server.Join the forward...

'You have received new messages from HMRC' Scam Emails

September 22 2014

'You have received new messages from HMRC' Scam Emails

Over the last couple of weeks we have noticed a number of our clients receiving emails purporting to be from HMRC so we thought it an appropriate time to cover the subject in a blog post. The emails themselves are clever, very convincing and difficult to block. Here's 3 reasons why you should be wary of these sort of emails:They appear to come from HMRC. (look at the email properties to see the actual...

Advantages of hosted email

September 02 2014

Do you suffer from email-related headaches?Too much SPAMMailbox fullNo mobile emailLost messagesCorrupt archivesVirusesWe have the answer – Hosted Exchange EmailHosted Exchange can be more than 80% cheaper than maintaining you own Exchange serve, but that's not the only benefit - here's the other key advantages.Advantages of Hosted Cloud EmailNo silly mailbox limits: Massive 25GB mailbox capacity...

Switching from Exchange 2003 to Outlook 2013

Peter Hunt September 01 2014

Switching from Exchange 2003 to Outlook 2013

Microsoft Office 2010 has officially been withdrawn from sale. The latest version is Microsoft Office 2013. This causes two issues that will arise now or as soon as you purchase another copy of Microsoft Office or when you purchase a new PC: Outlook 2013 will not work with Exchange 2003 - i.e. your email server. Microsoft Office 2013 cannot be installed on Windows XP or Windows Vista.To help...

Advantages of Hosted Anti Virus for Businesses

October 01 2013

Does your Antivirus software slow down your PC?With thousands of new threats created every day, it is more important than ever to invest in comprehensive antivirus cover. But all too often, businesses suffer slow performance during scans as antivirus programs reduce productivity, consume IT resources and clog the network.We have the answer – Managed AntivirusRecognised for its industry-leading detection...

How to use Rules to filter SPAM in Microsoft Outlook 2007

May 30 2013

How to use Rules to filter SPAM in Microsoft Outlook 2007The following procedure will move any email containing the words 'viagra OR Cialis' to a SPAM folder.Create a SPAM folder by right clicking ‘Inbox’ and selecting 'New Folder'.At the top of the Outlook screen click Tools > Rules and Alerts > New RuleHighlight ‘Move messages with specific words in the subject to a folder’ and click...

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