Brixham Theatre is a brand new community volunteer organisation taking on the management of a well-established venue.
Products & Services required
- PonWifi system
- Ticket tracking system connected to PonWifi
- Support computer equipment and printers
How we helped
Challenges Facing Brixham Theatre
Sale of tickets - Theatre-goers expect a system that works when booking tickets. Whether through the box office or online, the theatre needs to be able to sell tickets quickly and efficiently.
Keeping track of capacity - To maintain a safe environment the theatre needs to know how many people are at a show and to keep track of their selling patterns. The theatre has a handheld scanning system that tracks tickets in the auditorium, but patchy WiFi was making this inefficient to use.
Box Office IT - Old computers and hardware were slowing the Box Office down, making it difficult to deal with customer enquiries efficiently.
The combination of new technology and ongoing support have helped the theatre to achieve an efficient, reliable and fast system for managing the sale of tickets and the guest access to WiFi within the building is great for capturing real-time feedback and sharing updates on social media!
Claiming Brixham Theatre is just a venue hosting a range of professional acts would be underselling its vital role in the community: it hosts youth drama groups, puts on amateur productions throughout the year and helps give a platform to new and emerging performers. At Ponticello we understand the important role volunteer enterprise plays within our community and wanted to do all we could to lend a helping hand.