Our testimonials will show you how we go above and beyond for every customer.
Instead of just telling you about our great customer service, let’s actually show it to you! Read the reviews of all our happy customers and start feeling confident about who you trust with your business.
We commissioned Ponticello to install Microsoft 365 across many devices and importantly provide expert technical advice as required to support our operations.
Their advice is always excellent and I have found every member of their team to be professional, knowledgeable and punctual with a highly consistent and prompt service.
I write to thank you and your team for providing an excellent service. I’d highly recommend Ponticello IT Solutions.Alan Foster – Managing Director – Essential 6 Ltd
Offices at No1
Ponticello have been instrumental in the success of my business. They have designed and implemented a bespoke system in order to meet a very specific need.
They have demonstrated creativity and flexibility in order to make sure that everything my customers and I need has been fulfilled.
As a team, they are incredibly responsive and helpful whenever I have a query and no question is too large for them to answer. I would recommend them wholeheartedly.Stuart Hoddinott – Director – Offices at No.1
LF Harris International
I am really impressed with your company and the speed and efficiency with which you deal with any problems we have encountered is second to none. A big pat on the back from me to you all!Eileen Barker – Operational Manager – L F Harris (International) Ltd – Torquay
Thank you for your excellent support of the WiFi in Fiveway Apartments. Connection, speed and security is very important to our guests, so much so, Booking.com have a separate category for WiFi on the guest reviews and we consistently get 10/10 for our WiFi. We can’t get much better than that.Kevin Cope – Fiveway Apartments
The Babbacombe Hotel
I have been using Ponticello WiFi for about a year. Costs are down and service levels are up. Our guests enjoy fast and reliable WiFi throughout the hotel. It is easy to use and we have not needed to call support once. I am really pleased with the service, it has removed problems with WiFi and we are getting improved reviews on TripAdvisor.Brett Powis – Owner of the Babbacombe Hotel – Torquay
Colour Digital Print
Always helpful, great knowledge and service, highly recommend!Neil Kerridge – Colour Digital Print
Clothing Your Way
The PonTel Cloud Telephone System has saved us money whilst also being very current and affordable. We have been extremely pleased with Ponticello’s help and advice. Also, upgrading to an extra phone line has definitely increased productivity.Dale Triffitt – Clothing Your Way – Torquay
Ponticello upgraded our WiFi in August 2016. It took less than a day. We needed some new cabling and the latest WiFi access points.
My staff are delighted because guests no longer keep asking reception to fix WiFi issues. We have had more than 300 devices using WiFi and more than 120GB downloaded in a single day. More than 7500 guests have used the system and left their email addresses.
Ponticello WiFi is better than anything we have had before. It meets Best Westerns’ strict WiFi criteria and I am happy to endorse it.Carley Warren – Marketing Manager of the Best Western Passagehouse Hotel
We have been thrilled with the service since switching to PonTel. Our phone system now is better than what we had before and it is cheaper. Ponticello made sure switching was quick and easy and PonTel’s features help us run our business more efficiently.Martyn Thom – Spiritbond Ltd
Absolute PR & Marketing
The new set-up is faster, has cut overheads and made our team even more efficient and productive. Our only regret was that we didn’t receive such expert advice sooner.Rachael Whitson – Business Owner – Absolute PR and Marketing
The Trevor Downing Practice
We’ve saved a massive 46% on our phone costs since switching to PonTel and have been really impressed with the system. Setup was easy, we kept our existing number and the voice quality is perfect. I would thoroughly recommend making the switch to PonTel.Trevor Downing – The Trevor Downing Practice
Best Western Fowey Valley Hotel
As a Best Western International Hotel, High Speed Internet Access & Wi-Fi capabilities are paramount to our guests in this modern era.
We were looking for someone who could upgrade and meet our brief to ensure the consistency of our guests experience on Internet content, security, network speed, using the latest technology available to us.
Ponticello fulfilled all of the criteria and installed this and more for us; with approximately 100 devices a day downloading 80Gb, I am more than happy to endorse Peter & his team.Simon Bell – General Manager of the Best Western Fowey Valley Hotel
Ponticello were instrumental in setting up our box office with computer, ticket printer, VOIP phone system and most importantly fast, reliable Internet and WiFi.
The WiFi is essential to our running as tickets are scanned on handheld devices on entry to reconcile ticket sales. Also, we have a ‘popup’ box office using a laptop that can be used anywhere in the building connected with WiFi.
Thank you Ponticello for a professional, resilient solution to our IT needs.Julian Fisher – Chairman – Brixham Theatre Charitable Incorporated Organisation
The Glendower B&B
For over two years we had complaints from guests about WiFi in some rooms. The hassle of upgrading and the on-going cost of some pay-monthly WiFi systems was really putting me off.
I discussed my requirements with Ponticello and they had me up and running on new WiFi equipment in under two hours.
I now have reliable WiFi that I can manage myself with no on-going costs and Ponticello is there to help with the technical stuff if I need a hand.
If I had known how easy and cost-effective the fix was, I would have called Ponticello two years ago. WiFi coverage is great and I am delighted with what Ponticello has done.
Running the Glendower is easier now that I don’t have to worry about WiFi.Bob Perrin – Owner of The Glendower B&B – Torquay
Retired but still actively involved in fundraising for a number of charities, my laptop is the fundamental tool of my trade. I can use it in any room and connect to my printer and my desktop PC as well as working on the Internet, and with a data stick for backing up and sharing family photos I am well set up.
For this I have to thank Ponticello who proved most professional in establishing my wireless network and provide support with visits and phone checks from time to time.Chris Powell – Torquay