Computer Support Reviews

Ponticello have been instrumental in the success of my business. They have designed and implemented a bespoke system in order to meet a very specific need. They have demonstrated creativity and flexibility in order to make sure that everything my customers and I need has been fulfilled. As a team, they are incredibly responsive and helpful whenever I have a query and no question is too large for them to answer. I would recommend them wholeheartedly.

The new set-up is faster, has cut overheads and made our team even more efficient and productive. Our only regret was that we didn’t receive such expert advice sooner.

Thank you for your excellent support of the WiFi in Fiveway Apartments. Connection, speed and security is very important to our guests, so much so, Booking.com have a separate category for WiFi on the guest reviews and we consistently get 10/10 for our WiFi. We can’t get much better than that!

I am really impressed with your company and the speed and efficiency with which you deal with any problems we have encountered is second to none. A big pat on the back from me to you all!

One of our favourite suppliers who consistently deliver exceptional customer service, products and solutions. Highly recommend!

“Ponticello were instrumental in setting up our box office with computer, ticket printer, VOIP phone system and most importantly fast, reliable Internet and WiFi. The WiFi is essential to our running as tickets are scanned on handheld devices on entry to reconcile ticket sales. Also, we have a 'popup' box office using a laptop that can be used anywhere in the building connected with WiFi. Thank you Ponticello for a professional, resilient solution to our IT needs.”

Retired but still actively involved in fundraising for a number of charities, my laptop is the fundamental tool of my trade. I can use it in any room and connect to my printer and my desktop PC as well as working on the Internet, and with a data stick for backing up and sharing family photos I am well set up. For this I have to thank Ponticello who proved most professional in establishing my wireless network and provide support with visits and phone checks from time to time.

We've saved a massive 46% on our phone costs since switching to PonTel and have been really impressed with the system. Setup was easy, we kept our existing number and the voice quality is perfect. I would thoroughly recommend making the switch to PonTel.

We have been thrilled with the service since switching to PonTel. Our phone system now is better than what we had before and it is cheaper. Ponticello made sure switching was quick and easy and PonTel's features help us run our business more efficiently.

The PonTel Cloud Telephone System has saved us money whilst also being very current and affordable. We have been extremely pleased with Ponticello's help and advice. Also, upgrading to an extra phone line has definitely increased productivity.

We have commissioned Ponticello IT solutions to take care of our email hosted exchange infrastructure, upgrade operating systems to the latest version of Windows and install office 365 across many devices and importantly provide expert technical advice as required to support our operations.

Their advice is always excellent and I have found every member of their team to be professional, knowledgeable and punctual with a highly consistent and prompt service.

I write to Thank You and your team for providing an excellent service and support solutions for my organisations IT solutions and I'd highly recommend Ponticello IT Services as they consistently provide my organisation with a 5 Star service.