Hospitality IT Solutions

We have been providing IT support to a wide range of hospitality businesses across the South West for over 21 years. From hotels and B&B’s to bars and restaurants, we ensure that smooth running systems keep staff and customers happy. Whether using our fully managed IT support service, reliable public WiFi or VOIP telephone systems, we offer complete support to take care of everything and with a strong background working with hospitality clients, we are perfectly positioned to help improve the day-to-day running of your business.

Ponticello WiFi

We understand that there is nothing worse than a bad WiFi connection, especially for busy hospitality businesses. It prevents staff from doing their jobs and has the potential to upset customers. If you regularly receive complaints about poor WiFi, our reliable public WiFi solution could be the answer to your problems. It is perfect for any venue that needs to offer WiFi to the public and is available from as little as £7.50 per month.

Ponticello WiFi includes:

  • A quick and easy login process
  • Legally compliant Internet access
  • GDPR friendly data capture
  • Public and private connections
  • TripAdvisor integration

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PonTel VOIP Telephone System

If your phone system is more than a couple of years old, the chances are you are paying more than you need to. Our telephone system can transform the way your business communicates and increase productivity by enabling staff to work from anywhere. With a quick and easy installation process, no expensive setup fees and no disruption to your business, switching to PonTel couldn’t be easier.

PonTel comes complete with hundreds of features, including:

  • Call transfer
  • Ring groups
  • Call queues
  • Voicemail to email
  • Call recording
  • Call forwarding
  • Digital receptionist
  • Access on multiple devices

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Managed IT For Hotels

Managed IT Support

Our Managed IT Support Service is the perfect solution for businesses who want to make IT problems a thing of the past. With a bespoke package based on your business needs, proactive monitoring in place and our technicians only a phone call away, you can rest assured that your IT systems are in safe hands. With cyber-attacks on the rise, there has never been a better time to invest in keeping your IT systems safe and secure.

Our Managed Service includes:

  • Telephone, remote or on-site support
  • Proactive monitoring of servers, routers and PCs
  • Regular software updates
  • Anti-virus & spyware
  • Back-up solution
  • Regular reporting

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Get in touch

If you would like to find out more about our IT support services, discuss your needs and find the right solution for your business, please get in touch on 01803 200402 or email support@ponticello.co.uk and we can provide a free consultation.

 

Our Clients

We're proud to work with a range of fantastic hospitality clients, including: